Emergency Fire & Water Restoration Services
We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
- Apr 16th, 2018
Service was excellent. They were prompt, professional, and honest. They finished a week sooner than originally estimated. The estimate was right on target. I would recommend them to anyone – they ...
- Jan 6th, 2018
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Extremely prompt and professional. I had a pipe freeze and there was a huge snowstorm but they worked me in their schedule and started the drying process quickly. I’ve ...
- Sep 3rd, 2017
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We are landlords who live in Hawaii. This can complicate coordinating repairs for our property. It came to our attention that our house in Chesapeake had mold from a leaking ...
- Aug 4th, 2017
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We had an issue with our A/C unit where is was leaking through our ceiling. We were dealing with the home warranty company which was tedious to say the ...
- Aug 4th, 2017
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Aaron at ERS was amazing. We went through a lot of stress during this issue. He was the first person to step and run with it. He took the home ...
- Jun 11th, 2017
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Professional Organization, clean and courteous. Would highly recommend!
- Jun 8th, 2017
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I had water damage in my home. ERS was on time, friendly, and very professional. I highly recommended this company.
- Jun 8th, 2017
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This company is VERY professional about every step of the work they do! I have NO problem having them work for me and my family and friends more in the ...
- Jun 8th, 2017
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I needed a remediation done on my rental home in Virginia Beach and being out of state was difficult. I had to trust the company I hired and after researching, ...
- Mar 29th, 2017
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The best mold clean up service in Virginia! Thanks for doing what you said you would and then some! It's nice to have a contractor that actually cares about their ...
- Aug 19th, 2016
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I worked for this company for a year and 3 months and enjoyed every minute of it. Wouldn't trade it for nothing. Miss the whole crew very much and their work ...
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Emergency Restoration Services Reviews
4.98
out of 5 stars
based on 142 customer reviews.
Fill out the form or call 757-695-9484 for assistance with your mold or restoration project.
Amazing! Friendly! Quick! Quality! I can’t say enough about ERS. Hopefully I will never need their services again, but if I do, I know they will be there for my family and me.Thank you again !!!(John is incredible!)
I have know Chad for about 8-9 years know, I have even done work with chad to rebuild some of the emergencies he has done work on. I never thought I would need him to take care of a water emergency at my own place. Chad was nothing less that amazing with his explanation of how the process was going to go and his crew took care of my place in a few days. They did and awesome job and would recommend them to anyone if they have an emergency just like I did.
The lady who answered the phone was very professional and helpful. The estimator who came onsite was punctual. He seemed honest about what might need remediation and explained what he thought did not require attention. We received very professional looking, detailed estimates.
This company and it's employees are prompt, understanding, accommodating, respectful and most of all, knowledgeable and capable of fixing your problem. They are very easy to work with. I'll definitely hire them again if I encounter more house problems.
