Emergency Restoration Services Review
We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
- Newport News, VA | Oct 26th, 2020
Matt and Aaron were very professional and informative. Very pleasant to work with.
- Norfolk , VA | Oct 6th, 2020
All staff and crew were amazing during this difficult time. We see ERS as our angels.
- Norfolk | Oct 6th, 2020
We reached out to Emergency Restoration after a traumatizing house fire. They were amazingly professional, caring, prompt and knowledgeable in every aspect of helping us with demolition to rebuild. They ...
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Amazing! Friendly! Quick! Quality! I can’t say enough about ERS. Hopefully I will never need their services again, but if I do, I know they will be there for my family and me.Thank you again !!!(John is incredible!)
I have know Chad for about 8-9 years know, I have even done work with chad to rebuild some of the emergencies he has done work on. I never thought I would need him to take care of a water emergency at my own place. Chad was nothing less that amazing with his explanation of how the process was going to go and his crew took care of my place in a few days. They did and awesome job and would recommend them to anyone if they have an emergency just like I did.
The lady who answered the phone was very professional and helpful. The estimator who came onsite was punctual. He seemed honest about what might need remediation and explained what he thought did not require attention. We received very professional looking, detailed estimates.
This company and it's employees are prompt, understanding, accommodating, respectful and most of all, knowledgeable and capable of fixing your problem. They are very easy to work with. I'll definitely hire them again if I encounter more house problems.