Meet Team Members from Emergency Restoration Services
Matt Thompson
Mitigation Manager
Hometown: Norfolk, VA
Certifications: WRT, ASD, Fire & Smoke Clean Up, Lead, Mold, Subrogation, OSHA 30 & CPR
Hobbies: Surfing & Music - Collecting Vinyl Records & Vintage Stereo Equipment
7 Years experience in all facets of Mitigation & Remediation as both a Technician and Project Manager. Prior business owner
Reviewed By: Steve W
Bayview, VA
Feb 24th, 2022
Everyone was incredibly awesome! Matt & Jay were friendly, knowledgeable & professional.
Reviewed By: Diana C
Virgina Beach, VA
Dec 17th, 2021
Matt Thompson and his crew did an awesome job.
Reviewed By: Diana C
Virginia Beach, VA
Dec 8th, 2021
Matt T, the Project Manager did an excellent job explaining the entire process. Chris & Aaron came in the evening of Thanksgiving eve to start the process with a full explanation as well. These guys made my nightmare a little easier to cope with. I had just bought my home about a week and half prior to my hot water heater in the attic leaked through 3 floors. They did an amazing job! Thank you!
Reviewed By: Matthew D
Chesapeake, VA
Nov 23rd, 2021
I used to work here which is why I contacted ers. I knew I would get top quality work and they didn’t disappoint! We absolutely love our new kitchen! Thanks guys for all the hard work!
Reviewed By: Ashley O
Virginia Beach, VA
Nov 9th, 2021
Matt was awesome throughout the process. Very responsive and helpful
Reviewed By: Chris F
Yorktown, VA
Oct 21st, 2021
On site lead was helpful and attentive. The work was completed promptly and they accommodated my schedule.
Reviewed By: Robert H
Virginia Beach, VA
Sep 20th, 2021
Extremely Impressed with the professionalism of Matt T and his crew. This is the 2nd time we've used ERS, and we were not disappointed. If more problems crop up, ERS will be the ones we call.
Reviewed By: Ian S
Virginia Beach, VA
Aug 18th, 2021
Matt and the attention to detail his team provided were outstanding. I have a busy schedule and Matt was very flexible and prompt on his timing.
Fill out the form or call 757-695-9484 for assistance with your mold or restoration project.
Amazing! Friendly! Quick! Quality! I can’t say enough about ERS. Hopefully I will never need their services again, but if I do, I know they will be there for my family and me.Thank you again !!!(John is incredible!)
I have know Chad for about 8-9 years know, I have even done work with chad to rebuild some of the emergencies he has done work on. I never thought I would need him to take care of a water emergency at my own place. Chad was nothing less that amazing with his explanation of how the process was going to go and his crew took care of my place in a few days. They did and awesome job and would recommend them to anyone if they have an emergency just like I did.
The lady who answered the phone was very professional and helpful. The estimator who came onsite was punctual. He seemed honest about what might need remediation and explained what he thought did not require attention. We received very professional looking, detailed estimates.
This company and it's employees are prompt, understanding, accommodating, respectful and most of all, knowledgeable and capable of fixing your problem. They are very easy to work with. I'll definitely hire them again if I encounter more house problems.
