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24/7 Emergency Restoration Services

Meet Team Members from Emergency Restoration Services

Matt Thompson

Mitigation Manager

Hometown: Norfolk, VA

Certifications: WRT, ASD, Fire & Smoke Clean Up, Lead, Mold, Subrogation, OSHA 30 & CPR

Hobbies: Surfing & Music - Collecting Vinyl Records & Vintage Stereo Equipment

7 Years experience in all facets of Mitigation & Remediation as both a Technician and Project Manager. Prior business owner

Customer Reviews for Matt Thompson

Reviewed By: Steve W
Bayview, VA



Feb 24th, 2022
Everyone was incredibly awesome! Matt & Jay were friendly, knowledgeable & professional.

Reviewed By: Diana C
Virgina Beach, VA



Dec 17th, 2021
Matt Thompson and his crew did an awesome job.

Reviewed By: Diana C
Virginia Beach, VA



Dec 8th, 2021
Matt T, the Project Manager did an excellent job explaining the entire process. Chris & Aaron came in the evening of Thanksgiving eve to start the process with a full explanation as well. These guys made my nightmare a little easier to cope with. I had just bought my home about a week and half prior to my hot water heater in the attic leaked through 3 floors. They did an amazing job! Thank you!

Reviewed By: Robert P
Kempsville, VA



Dec 6th, 2021
Entire Team has been outstanding throughout

Reviewed By: Matthew D
Chesapeake, VA



Nov 23rd, 2021
I used to work here which is why I contacted ers. I knew I would get top quality work and they didn’t disappoint! We absolutely love our new kitchen! Thanks guys for all the hard work!

Reviewed By: Ashley O
Virginia Beach, VA



Nov 9th, 2021
Matt was awesome throughout the process. Very responsive and helpful

Reviewed By: Chris F
Yorktown, VA



Oct 21st, 2021
On site lead was helpful and attentive. The work was completed promptly and they accommodated my schedule.

Reviewed By: Otto B
Newport News, VA



Oct 15th, 2021
Simple and seamless process

Reviewed By: Robert H
Virginia Beach, VA



Sep 20th, 2021
Extremely Impressed with the professionalism of Matt T and his crew. This is the 2nd time we've used ERS, and we were not disappointed. If more problems crop up, ERS will be the ones we call.

Reviewed By: Ian S
Virginia Beach, VA



Aug 18th, 2021
Matt and the attention to detail his team provided were outstanding. I have a busy schedule and Matt was very flexible and prompt on his timing.

ERS Is a Virginia Class A contractor experienced with Kitchen, Bath, Laundry, Garage, Room, & Office Reconstructions.

We Work With Most Insurance Companies

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Awards & Affiliations
  • Angies List Super Service Award Logo
  • SWAM (Small Women & Minority Owned) Logo
  • IICRC Logo
  • Lead Safe Certified Firm Logo
  • BBB Logo
  • Best Water Damage Restoration Services in Virginia Beach Logo
  • 757 Board Up Logo
  • Restoration Renegades: Disaster Restoration Contractors Network Logo

Emergency Restoration Services Works Directly with Your Insurance Company

  • Liberty Mutual Insurance
  • CHUBB Insurance
  • Travelers Insurance
  • Chartis Insurance
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