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24/7 Emergency Restoration Services

Emergency Fire & Water Restoration Services

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.


Clear Filter
  • Jan 20th, 2020
  • Posted on Google
  • 5 Stars

Great experience.

  • Chesapeake, VA | Oct 22nd, 2019
  • 5 Stars

At no time did he try to push me to receive services that my home clearly didn’t need. I called ERS and they saved me thousands and gained an ...

  • Aug 20th, 2019
  • 5 Stars

We were referred to Emergency Restoration Services by our friends that had used them to remediate their house. Chad came out and looked at our office building and identified several ...

  • Aug 15th, 2019
  • 5 Stars

Chad came to the house and evaluated our space. He was honest and his estimates were accurate. He sent off mold samples to the lab in North Carolina and was ...

  • Jul 28th, 2019
  • 5 Stars

Fantastic contractors to work with. They provided a detailed scope of work for the areas of the house that had water damage, timely removal and repair of the spaces, and ...

  • Jul 19th, 2019
  • Posted on Google
  • 5 Stars

The team did an excellent job getting our property back to normal after a terrible flood from a water line break.

  • Jul 17th, 2019
  • 5 Stars

I am late getting this to you but I wanted to commend your team. The job was completed in just 3 days and the resident could not have been happier. Thank ...

  • Jul 16th, 2019
  • 5 Stars

Thanks for doing a great job! I gave you guys a glowing recommendation in The Real Estate Group’s business directory! Aaron was terrific!!

  • Jul 13th, 2019
  • Posted on Google
  • 5 Stars

Amazing! Friendly! Quick! Quality! I can’t say enough about ERS. Thank you again !!!(John is incredible!)

  • Jul 12th, 2019
  • Posted on Google
  • 5 Stars

This company and it's employees are prompt, understanding, accommodating, respectful and most of all, knowledgeable and capable of fixing your problem. They are very easy to work with. I'll definitely ...

  • Jul 9th, 2019
  • Posted on Google
  • 5 Stars

  • Jul 8th, 2019
  • Posted on Google
  • 5 Stars

The lady who answered the phone was very professional and helpful. The estimator who came onsite was punctual. He seemed honest about what might need remediation and explained what he ...

  • Jul 3rd, 2019
  • Posted on Google
  • 5 Stars

  • Jul 1st, 2019
  • Posted on Google
  • 5 Stars

Emergency Restoration LLC brought a balanced and well informed perspective to a potential mold issue. They set the buyers at ease and provided a clear action plan to deal with ...

  • Jun 19th, 2019
  • 5 Stars

Thank you for assisting with our resident. I appreciate how quickly the job was completed and the family was happy to get back into their home quickly!

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Emergency Restoration Services Reviews
5 Stars
4.98 out of 5 stars based on 142 customer reviews.

Review Central

ERS Is a Virginia Class A contractor experienced with Kitchen, Bath, Laundry, Garage, Room, & Office Reconstructions.

We Work With Most Insurance Companies

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What Our Clients Say
Awards & Affiliations
  • Angies List Super Service Award Logo
  • SWAM (Small Women & Minority Owned) Logo
  • IICRC Logo
  • Lead Safe Certified Firm Logo
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Emergency Restoration Services Works Directly with Your Insurance Company

  • Liberty Mutual Insurance
  • CHUBB Insurance
  • Travelers Insurance
  • Chartis Insurance
  • USAA Logo